Extend your solution with custom and third-party applications that connect systems, unify data, and deliver a true business 360°
Whether you’re integrating billing and payment platforms, connecting marketing and prospect data, surfacing financial insights, or exposing backend system data inside Salesforce, we design solutions that bring the full customer and prospect story into one place.
As a result, teams gain the context, visibility, and functionality they need to make better decisions across the entire organization.
Standard
$ Call
One-Time3rd-Party – Basic
- Salesforce AppExchange or ISV integrations
- Standard data mapping and configuration
- Core workflow and process alignment
- Authentication, group and permissions setup
- Integration testing and validation
Typical Use Cases
DocuSign®, Conga Composer®, Outreach®, ZoomInfo®, similar platforms
Advanced
$ Call
One-Time3rd-Party – Advanced
- Advanced 3rd-party system integrations
- Custom data mapping and synchronization
- Apex, Triggers and Flow orchestration
- Error handling and data validation
- Security and access control design
Typical Use Cases
Accounting Seed®, Stripe®, Authorize.net®, billing and finance systems
Custom
$ Call
One-TimeCustom Platform Solutions
- Custom APIs
- External \ internal connectivity (AWS, MySQL, Google)
- Custom applications and Lightning Web Components
- Advanced data transformation
- Scalable architecture and technical roadmaps
Typical Use Cases
Organizations requiring multiple systems unification
Need More Information? Select an Advanced Option for Details.
For Native and Plug-and-Play Integrations
The Standard integration package is designed for organizations that want to extend Salesforce® using established third-party applications with minimal customization.
This offering focuses on native or near plug-and-play integrations where standard configuration, permissions, and workflow alignment are sufficient to deliver value quickly and reliably.
We will partner with you to:
- Assess integration requirements and supported use cases
- Configure AppExchange or ISV integrations
- Map and align data fields between systems
- Configure authentication, permissions, and access controls
- Align core workflows impacted by the integration
- Test and validate integration behavior prior to go-live
For Business-Critical Systems Requiring Custom Logic
The Advanced integration package is designed for organizations that rely on Salesforce® alongside finance, billing, marketing, or operational systems where data accuracy, timing, and reliability are critical.
This offering goes beyond standard configuration to include custom data mapping, automation, and orchestration using advanced platform capabilities.
We will partner with you to:
- Conduct an assessment of systems and data dependencies
- Design a scalable integration approach
- Implement custom data mapping and synchronization logic
- Develop custom Apex, Triggers, and Flows
- Implement error handling, logging, and data validation
- Design security and access controls across integrated systems
- Validate performance and data integrity post-deployment
For Complex, Multi-System Integrated Architectures
The Custom package is designed for organizations with integration and platform requirements that extend beyond standard third-party applications.
This offering is ideal when your solution needs to connect directly with internal databases, cloud platforms, or other proprietary systems, or when custom applications and interfaces are required to support unique business processes.
We will partner with you to:
Design and Build Custom Integrations
- Architect custom API-based integrations
- Connect to external systems (AWS, MySQL, internal platforms)
- Implement advanced data transformation and logic
Design and Build Custom Integrations
- Design and build custom applications
- Develop LWCs for tailored user experiences
- Surface external system data directly within Salesforce
Plan for Scale and Longevity
- Design scalable platform architecture
- Define a phased roadmap aligned to business goals
- Support long-term optimization and enhancement efforts
Not Seeing What You’re Looking For?
Advanced integrations and platform development aren’t always the right next step. If your needs are less complex, more operational, or focused on ongoing support rather than large initiatives, we offer additional services designed to support your needs.
Whether you’re looking for help maintaining and improving an existing solution, adding incremental enhancements, or getting ongoing support without a major project, we can help guide you to the right solution.
How We Can Help Beyond Advanced Platform Work
We support customers across a wide range of services, including:
- Implementations and foundational setups
- Experience Cloud solutions for partners and customers
- Ongoing administration and managed services
- Incremental enhancements, automation, and reporting
- Advisory support and solution design
If you’re unsure which service best fits your needs, we’re happy to talk through your goals and recommend the right path forward.
Related Use Cases
See how we’ve taken real customer challenges and transformed them into practical Salesforce solutions through thoughtful design, integration, and platform expertise.
More Use-Cases
Our Mission
Help organizations extend Salesforce® beyond a standalone CRM by connecting systems, data, and applications into a unified, reliable platform.
Whether you’re integrating third-party tools, connecting internal systems, or building custom applications to support complex business processes, we help you design and deliver solutions that bring critical data and functionality into one place.
We partner with you using a practical, architecture-first approach, focused on data integrity, scalability, and long-term flexibility so that your solution can support informed decision-making and evolve alongside your business.
REQUEST ASSESSMENT
Start your Advanced Cloud journey with us and get a free assessment.
MyCRM Support Desk, Inc.
Phone: 212-253-2428
Email: info@mycrmsupportdesk.com